Something magical happens when we feel understood. Empathy, as defined by Karla McLaren, author of The Art of Empathy, is the “social and emotional ability that helps you feel and understand the emotions, circumstances, intentions, thoughts, and needs of others, such that you can offer sensitive, perceptive and appropriate communication and support.” The world could […]
Discover EXACTLY what to say and do when: someone takes credit for your good idea, won’t
let go of the proverbial Talking Stick, or rudely interrupts you before you’re done speaking.
PLUS much more! | Get it here.